Guest communicationsUpdated September 5, 2026
Terms for staying in touch.
These terms apply to Le Yard's website, reservation communications, missed-call follow-up, waitlist messages, private-event inquiries, and guest support by SMS.
Le Yard Guest Care SMS
Le Yard uses SMS to respond to guest-initiated conversations and to provide requested service messages related to reservations, waitlists, missed calls, private-event inquiries, orders, and active guest-support matters. Message frequency varies based on the request.
Consent
A mobile number is not automatically enrolled in recurring marketing. Service texts are sent when you initiate a text conversation with Le Yard or explicitly ask or agree to receive text follow-up for a particular service request. Where Le Yard offers promotional SMS in the future, promotional consent will be collected separately and will not be a condition of purchasing, reserving a table, joining a waitlist, or receiving guest support.
STOP and HELP
Reply STOP to opt out of SMS messages. Reply START or UNSTOP to opt back in where supported. Reply HELP for help, or email office@leyardny.com. Message and data rates may apply. Delivery is subject to your carrier and network availability.
Reservations and waitlists
A waitlist offer or reservation discussion is not a confirmed booking until Le Yard sends an explicit confirmation. If you opt out of SMS, Le Yard may use another permitted contact method to complete an active service request.
Privacy
Our Privacy Notice explains how Le Yard handles guest information, mobile numbers, and messaging-consent records.
Changes and contact
Le Yard may update these terms as its services change. The current version will be posted here with its update date. Questions can be sent to office@leyardny.com.